FAQs

We only allow guide dogs here at Barkers Home.

Yes, situated in the first floor toilets.

Please check our Vacancies page or feel free to email your CV to home@barkers.co.uk

Email home@barkers.co.uk or call (01609) 776667

We have a dedicated customer service department for all furniture queries service@barkers.co.uk or alternatively contact reception on (01609) 776667 and we can make sure your complaint is dealt with swiftly and efficiently.

Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described and get a full refund - as long as you do this quickly. This right is limited to 30 days from the date you receive your product.

Check out our What's On page or alternatively sign up to our database and we can email you when we have events & special offers on in store.

Yes, these can be purchased at any of our till points and redeemed in both stores and all of our cafes/restaurants. Check out our Gift Card page for more information.

All property found in store is logged & then stored for 6 months, after this point we donate any items to charity.

We are open Monday to Saturday 9am - 5.30pm and Sunday 12 - 4pm.

We are closed on Christmas Day, Boxing Day and New Year’s Day.

For more information on this see our Opening Hours page.

The store has its own free car park with a capacity of 120 spaces, is completely accessible for the disabled.

We also now have electronic car charging spaces available to use whilst you shop.

We always recommend that you inspect your order as soon as it arrives in your home. If you notice anything wrong please let our delivery team know. If you notice something later on, please call as soon as possible on 01609 776667.

Please contact the store for further details on our Refund Policy - this varies depending on the department.

Our home store has the Tree View Café, situated on the first floor. We offer a variety of beverages, hot & cold food-snacks and light bites. Find out more about Restaurants.

Both of the entrances are wheel chair accessible, we also have courtesy wheelchairs for customer use and a customer lift.

The Privilege card allows you to get rewards as you spend. With 2 Barkers stores bursting at the seams with wonderful things to buy, you'll soon be reaping the rewards!
You will receive invitations to product launches, fashion events, money saving evenings and weekends, and be among the first to hear about new products and pre-sale savings. 

The Privilege Card is a loyalty card scheme where customers earn points on purchases. For full details please visit our Customer Service Desk.

Each product has its own manufacturer’s warranty, please contact us if you would like additional information.